Hearing Aids Paducah

Why Regular Hearing Evaluations Are Important for Your Long-Term Health

Most people understand the importance of routine medical checkups, dental visits, and eye examinations. However, hearing health is often overlooked until a significant problem develops. The truth is that regular hearing evaluations are an important part of maintaining your overall health and quality of life.

At Purchase Ear Technology in Paducah, Kentucky, we help individuals throughout Western Kentucky monitor their hearing health and find effective solutions when hearing challenges arise.

Hearing Loss Often Develops Gradually

Unlike many health concerns that appear suddenly, hearing loss usually develops over time. Because the changes are often subtle, many individuals don’t recognize the extent of their hearing loss until family members or friends point it out.

Common signs of hearing loss include:

  • Frequently asking others to repeat themselves
  • Difficulty hearing conversations in crowded environments
  • Turning the television volume up higher than normal
  • Trouble understanding speech on the phone
  • Feeling like people are mumbling
  • Missing portions of conversations

Many people live with these symptoms for years before seeking professional help.

Why Early Detection Matters

Identifying hearing loss early allows patients to explore treatment options before communication difficulties significantly impact daily life.

Benefits of early detection include:

Better Communication

Addressing hearing concerns early can improve conversations with family, friends, and coworkers.

Improved Social Engagement

Many people with untreated hearing loss begin avoiding social situations because conversations become difficult. Better hearing often helps individuals stay active and connected.

Enhanced Quality of Life

Hearing well allows you to enjoy television, music, community events, and everyday interactions more fully.

More Effective Treatment Options

Early intervention often provides greater flexibility when selecting hearing solutions and adapting to hearing technology.

What Happens During a Hearing Evaluation?

A professional hearing evaluation is a simple, comfortable process that helps determine your current hearing ability.

The evaluation may include:

  • A discussion of your hearing concerns
  • Review of your medical and hearing history
  • Hearing tests to measure hearing ability at various frequencies
  • Evaluation of speech understanding
  • Recommendations based on your results

The goal is to provide a clear picture of your hearing health and identify any areas of concern.

Today’s Hearing Technology Is Remarkably Advanced

Many people are surprised by how much hearing technology has evolved in recent years.

Modern hearing aids offer features such as:

  • Bluetooth connectivity
  • Rechargeable batteries
  • Smartphone compatibility
  • Automatic sound adjustments
  • Improved speech clarity
  • Background noise reduction
  • Comfortable, discreet designs

These advancements help many patients hear more naturally and comfortably than ever before.

Personalized Hearing Care You Can Trust

At Purchase Ear Technology, we understand that every patient’s hearing needs are unique. That’s why we take the time to understand your lifestyle, hearing challenges, and personal goals before recommending solutions.

Our commitment extends beyond hearing evaluations. We provide ongoing support, hearing aid services, maintenance, and personalized care designed to help you achieve long-term success.

Schedule Your Hearing Evaluation Today

If you’ve noticed changes in your hearing—or if it’s simply been several years since your last hearing evaluation—now is an excellent time to prioritize your hearing health.

Purchase Ear Technology
2008 Broadway Street
Paducah, KY 42001

Phone: (270) 558-3996

Our experienced team is dedicated to helping patients throughout Western Kentucky hear their best and enjoy a higher quality of life through better hearing.

Contact Purchase Ear Technology today to schedule your hearing evaluation.

At Purchase Ear Technology, you are more than a patient. You are FAMILY!

Better Hearing Helps You Stay Connected to the People Who Matter Most

Few things are more important than staying connected with family, friends, and the community around you. Whether it’s enjoying conversations with grandchildren, participating in social events, attending church services, or simply talking with friends over dinner, hearing plays a vital role in maintaining meaningful relationships.

When hearing loss begins to interfere with these everyday interactions, many people find themselves feeling frustrated, isolated, or disconnected. At Purchase Ear Technology in Paducah, Kentucky, we help individuals throughout Western Kentucky improve their hearing and reconnect with the sounds and conversations that enrich their lives.

Hearing Loss Can Affect More Than Just Your Ears

Many people think hearing loss simply means turning up the television volume or asking others to repeat themselves. While those are common signs, hearing loss often impacts much more than communication.

Individuals with untreated hearing loss may experience:

  • Difficulty participating in conversations
  • Frustration in noisy environments
  • Reduced confidence in social situations
  • Challenges hearing on the phone
  • Increased feelings of isolation
  • Missing important sounds and alerts

Because hearing loss often develops gradually, many people don’t realize how much they are missing until they seek professional help.

Common Signs It’s Time for a Hearing Evaluation

If you’ve noticed any of the following symptoms, it may be time to schedule a hearing evaluation:

  • Family members frequently tell you the television is too loud
  • You struggle to hear conversations in restaurants or group settings
  • You often ask people to repeat themselves
  • You have difficulty understanding speech on the phone
  • Certain voices seem harder to hear than others
  • You feel exhausted after trying to follow conversations

A professional hearing evaluation can help determine whether hearing loss is present and identify the best solutions for your needs.

Today’s Hearing Technology Offers More Options Than Ever

Many people are surprised by how far hearing technology has advanced in recent years.

Modern hearing aids offer features such as:

  • Clearer speech understanding
  • Background noise reduction
  • Bluetooth connectivity
  • Rechargeable batteries
  • Smartphone integration
  • Comfortable, discreet designs
  • Automatic sound adjustments

These innovations allow many patients to hear more naturally and comfortably throughout their daily activities.

Personalized Hearing Care Makes a Difference

No two people experience hearing loss the same way. That’s why personalized care is such an important part of the hearing healthcare process.

At Purchase Ear Technology, every patient receives individual attention and recommendations based on their hearing needs, lifestyle, and goals. We take the time to understand your concerns and help you find solutions that fit your everyday life.

Our commitment extends beyond fitting hearing aids. We provide ongoing support, adjustments, maintenance, and hearing healthcare services designed to help you achieve long-term success.

Serving Western Kentucky with Professional Hearing Care

Located in Paducah, Purchase Ear Technology proudly serves individuals and families throughout Western Kentucky who are seeking professional hearing care and advanced hearing solutions.

Whether you’re experiencing hearing difficulties for the first time or looking to improve your current hearing devices, our team is here to help.

Schedule Your Hearing Evaluation Today

Better hearing can improve communication, strengthen relationships, and help you stay engaged in the activities you enjoy most.

Purchase Ear Technology
2008 Broadway Street
Paducah, KY 42001

Phone: (270) 558-3996

If you or a loved one has noticed signs of hearing loss, don’t wait to seek help. Contact Purchase Ear Technology today and take the first step toward better hearing and a better quality of life.

Hearing Aids Paducah

Don’t Ignore the Signs: Why Early Hearing Loss Treatment Matters

Hearing loss is one of the most common health conditions affecting adults, yet many people wait years before seeking treatment. Because hearing loss often develops gradually, it’s easy to dismiss the symptoms as a normal part of aging or simply adapt to the changes without realizing how much hearing has been lost.

At Purchase Ear Technology in Paducah, Kentucky, we help individuals throughout Western Kentucky recognize the signs of hearing loss and find personalized solutions that improve communication, confidence, and quality of life.

Hearing Loss Often Happens Gradually

Unlike a sudden injury, hearing loss usually develops over time. Many people don’t notice the changes right away because the brain adapts to missing sounds. Family members and friends are often the first to recognize the problem.

Common signs of hearing loss include:

  • Frequently asking people to repeat themselves
  • Difficulty understanding conversations in restaurants or crowded settings
  • Turning the television volume up higher than others prefer
  • Trouble hearing on the telephone
  • Missing portions of conversations
  • Feeling like people are mumbling
  • Difficulty hearing higher-pitched voices

If these situations sound familiar, a hearing evaluation may be beneficial.

The Benefits of Early Treatment

Many people delay treatment because they believe hearing loss is simply something they must live with. However, addressing hearing concerns early can provide significant benefits.

Improved Communication

Better hearing helps reduce misunderstandings and frustration during conversations with family, friends, and coworkers.

Greater Social Confidence

When hearing becomes difficult, many people begin avoiding social situations. Improved hearing can help individuals remain active and engaged in the activities they enjoy.

Better Quality of Life

Being able to hear conversations, television programs, music, and everyday sounds can significantly improve overall well-being.

Easier Adjustment to Hearing Technology

Individuals who seek treatment earlier often adapt more quickly to hearing aids and other hearing solutions.

Modern Hearing Aids Are More Advanced Than Ever

Many people still picture bulky hearing aids from decades ago. Today’s hearing technology has advanced dramatically and offers features designed to improve comfort and performance.

Modern hearing aids may include:

  • Bluetooth connectivity
  • Rechargeable batteries
  • Smartphone integration
  • Advanced speech enhancement
  • Background noise reduction
  • Automatic environmental adjustments
  • Discreet and comfortable designs

These innovations allow many patients to experience clearer hearing in a variety of listening environments.

Personalized Hearing Care Makes a Difference

Every person’s hearing needs are unique. That’s why professional hearing evaluations and personalized recommendations are so important.

At Purchase Ear Technology, we take the time to understand each patient’s hearing challenges, lifestyle, and goals before recommending solutions. Our focus is helping patients achieve the best possible hearing experience through ongoing support and individualized care.

Serving Western Kentucky with Trusted Hearing Care

For years, Purchase Ear Technology has helped residents throughout Paducah and the surrounding Western Kentucky region improve their hearing and reconnect with the sounds they enjoy most.

Whether you’re experiencing hearing difficulties for the first time or looking for assistance with your current hearing devices, our team is committed to providing compassionate, professional care every step of the way.

Schedule a Hearing Evaluation Today

If you’ve noticed changes in your hearing—or if a loved one has expressed concern—don’t wait to seek help. Early intervention can make a significant difference in your hearing health and overall quality of life.

Purchase Ear Technology
2008 Broadway Street
Paducah, KY 42001

Phone: (270) 558-3996

Contact Purchase Ear Technology today to schedule your hearing evaluation and take the first step toward better hearing in Western Kentucky.

Better Hearing in Western Kentucky

Hearing connects us to the people and experiences that matter most. Whether it’s enjoying conversations with family, participating in community activities, hearing your favorite music, or simply appreciating the sounds around you, good hearing plays a vital role in everyday life.

At Purchase Ear Technology in Paducah, Kentucky, we are dedicated to helping individuals throughout Western Kentucky achieve better hearing through comprehensive evaluations, advanced hearing technology, and personalized hearing care.

Recognizing the Signs of Hearing Loss

Hearing loss often develops gradually, making it difficult to recognize at first. Many people adapt to subtle changes without realizing how much they are missing in daily conversations and activities.

Common signs of hearing loss include:

  • Frequently asking others to repeat themselves
  • Difficulty understanding conversations in noisy environments
  • Turning up the television volume higher than others prefer
  • Trouble hearing on the phone
  • Feeling like people are mumbling
  • Difficulty hearing high-pitched sounds
  • Avoiding social situations because conversations become frustrating

If any of these symptoms sound familiar, a professional hearing evaluation may be beneficial.

The Impact of Untreated Hearing Loss

Many people underestimate how significantly hearing loss can affect their quality of life. Beyond communication challenges, untreated hearing loss can contribute to social isolation, frustration, reduced confidence, and difficulty participating in activities that were once enjoyable.

Seeking treatment early often allows individuals to remain engaged, independent, and connected to family, friends, and their communities.

Today’s Hearing Technology Has Come a Long Way

Modern hearing aids are more advanced than ever before. Today’s devices offer improved sound quality, better speech understanding, enhanced comfort, and discreet designs that fit seamlessly into everyday life.

Many hearing aids now feature:

  • Advanced noise reduction technology
  • Bluetooth connectivity
  • Smartphone compatibility
  • Rechargeable batteries
  • Custom-fit designs
  • Automatic environmental adjustments

The right hearing solution can make a remarkable difference in your daily communication and overall quality of life.

Personalized Hearing Care Matters

No two people experience hearing loss in exactly the same way. That’s why individualized care is so important.

At Purchase Ear Technology, every patient receives personalized attention and recommendations based on their unique hearing needs, lifestyle, and goals. Our commitment is to help patients find solutions that allow them to hear more clearly and live more confidently.

Whether you are experiencing hearing difficulties for the first time or are looking to upgrade your current hearing technology, our team is here to guide you through every step of the process.

Why Choose a Local Hearing Care Provider?

Working with a local audiology practice offers advantages that extend beyond hearing aid technology. Ongoing support, adjustments, maintenance, and professional guidance help ensure long-term hearing success.

Patients throughout Western Kentucky trust Purchase Ear Technology because of our dedication to personalized care, professional expertise, and commitment to helping people hear their best.

Schedule Your Hearing Evaluation Today

If you have noticed changes in your hearing or if a loved one has expressed concerns, now is the perfect time to take action.

Purchase Ear Technology
2008 Broadway Street
Paducah, KY 42001

Phone: (270) 558-3996

Better hearing can improve communication, strengthen relationships, and enhance your quality of life. Contact Purchase Ear Technology today to schedule a hearing evaluation and discover how better hearing can help you stay connected to the sounds that matter most.

Better Hearing Starts with Local, Personalized Care in Paducah

Hearing is one of the most important parts of everyday life. From conversations with family and friends to enjoying music, television, and the sounds of the world around you, healthy hearing helps keep you connected to the moments that matter most. At Purchase Ear Technology, patients throughout Western Kentucky receive personalized hearing care designed to improve both hearing and quality of life.

Located conveniently in Paducah, Purchase Ear Technology has become a trusted local resource for hearing evaluations, hearing aid technology, hearing aid repairs, and ongoing hearing support. Led by experienced audiologist Tim Harmon, the team focuses on helping every patient find solutions that fit their individual lifestyle and hearing needs.

Why Hearing Health Matters

Many people experience gradual hearing loss without realizing how much it affects their daily lives. Difficulty understanding conversations, asking others to repeat themselves, turning the television volume up louder than usual, or struggling to hear in crowded environments are all common signs that it may be time for a professional hearing evaluation.

Untreated hearing loss can impact:

  • Communication with loved ones
  • Confidence in social settings
  • Workplace performance
  • Overall mental and emotional well-being
  • Safety and awareness of surroundings

The good news is that modern hearing technology has advanced significantly in recent years, offering clearer sound, greater comfort, and discreet designs that fit seamlessly into daily life.

Personalized Hearing Solutions

At Purchase Ear Technology, patients receive individualized care instead of a one-size-fits-all approach. Every person’s hearing needs are different, which is why comprehensive evaluations and personalized recommendations are so important.

Services include:

  • Hearing evaluations
  • Advanced hearing aid technology
  • Hearing aid repairs and maintenance
  • Tinnitus management solutions
  • Ongoing hearing care and support

The team works closely with patients to help them understand their options and feel confident in their hearing solutions.

Supporting Patients Across Western Kentucky

As a locally trusted hearing care provider in Paducah, Purchase Ear Technology proudly serves individuals and families throughout the surrounding region. Patients appreciate the friendly atmosphere, knowledgeable staff, and commitment to helping people reconnect with the sounds they’ve been missing.

Whether someone is experiencing hearing difficulties for the first time or needs support with existing hearing aids, the goal is always the same — helping patients hear clearly and live more confidently.

Schedule Your Hearing Consultation

Taking the first step toward better hearing can make a major difference in daily life. If you or a loved one has noticed signs of hearing loss, now is a great time to schedule a professional evaluation.

Contact Us

Purchase Ear Technology
2008 Broadway St.
Paducah, KY 42001

Phone: (270) 558-3996

Rediscover Clear, Confident Hearing in Paducah, KY

Hearing well isn’t just about sound—it’s about staying connected to the people, places, and moments that matter most. If you’ve noticed conversations becoming harder to follow or everyday sounds seeming quieter than they used to, it may be time to take a closer look at your hearing health.

At Purchase Ear Technology, Audiologist Tim Harmon and his dedicated team provide personalized, professional hearing care to help patients throughout Paducah and Western Kentucky live more confidently.

Understanding Hearing Changes

Hearing loss often happens gradually, making it easy to overlook early signs. You may find yourself:

  • Asking others to repeat themselves more often
  • Turning up the volume on the TV or phone
  • Struggling to hear clearly in group settings
  • Feeling fatigued after conversations

These are common indicators that your hearing may be changing—and early evaluation can make a big difference.

Comprehensive Hearing Care

Purchase Ear Technology offers a full range of services designed to support your hearing at every stage:

  • Detailed hearing tests and evaluations
  • Personalized recommendations based on your lifestyle
  • Hearing aid fittings and programming
  • Ongoing maintenance and support

Every patient receives individualized care, ensuring that solutions are tailored to their specific needs.

Advanced Technology for Everyday Life

Today’s hearing aids are more advanced, comfortable, and discreet than ever before. With improved clarity and better performance in noisy environments, modern devices can help you reconnect with the sounds you’ve been missing.

The team works closely with you to ensure your hearing aids are properly fitted and adjusted for the best possible experience.

Ongoing Support You Can Trust

Hearing care doesn’t end after your first appointment. Purchase Ear Technology provides continued support, adjustments, and guidance to help you get the most out of your hearing solutions over time.

Schedule Your Appointment Today

If you’ve noticed changes in your hearing, now is the time to take action and start enjoying clearer sound again.

Purchase Ear Technology
2008 Broadway St
Paducah, KY 42001

Call (270) 558-3996 to schedule your appointment

At Purchase Ear Technology, you are more than a patient. You are FAMILY!

Better Hearing Starts with Trusted Local Care in Paducah

Hearing plays a major role in everyday life—from conversations with loved ones to enjoying music, television, and the sounds of the world around you. When hearing loss begins to affect those moments, having the right team by your side can make all the difference.

At Purchase Ear Technology, Audiologist Tim Harmon and his experienced team are committed to helping patients throughout Paducah and Western Kentucky hear clearly and live confidently.

Comprehensive Hearing Evaluations

Hearing loss often develops gradually, which means many people don’t notice the changes right away. You may find yourself turning up the television, asking others to repeat themselves, or struggling to hear conversations in noisy environments.

A professional hearing evaluation can help identify changes early and provide solutions before hearing loss begins affecting your quality of life.

Advanced Hearing Aid Technology

Today’s hearing aids offer incredible advancements in sound quality, comfort, and convenience. Many modern devices are:

  • More discreet than ever
  • Better at reducing background noise
  • Designed for clearer conversations
  • Built for all types of lifestyles

The team at Purchase Ear Technology helps patients find hearing solutions that fit their individual needs.

Personalized Support You Can Count On

Hearing care doesn’t end after your first appointment. Purchase Ear Technology provides ongoing support, hearing aid adjustments, maintenance, and personalized service to ensure long-term success.

Patients appreciate working with a local team that truly takes the time to understand their needs and provide continued guidance.

Schedule Your Appointment Today

If you’ve noticed changes in your hearing, now is the perfect time to take action.

Purchase Ear Technology
2008 Broadway St
Paducah, KY 42001

Call (270) 558-3996 to schedule your appointment

At Purchase Ear Technology, you are more than a patient. You are FAMILY!

Hearing the Sounds of Spring in Western Kentucky

Spring in Western Kentucky is more than just a change in the weather—it’s a season filled with sound. From the first morning birdsongs to the gentle rustle of new leaves, spring brings a refreshing soundtrack that many of us look forward to each year.

At Purchase Ear Technology, Audiologist Tim Harmon and his team are passionate about helping you experience every detail of those sounds—especially the subtle ones that often go unnoticed.

The Unique Sound of Spring Rain

One of the most distinct and calming sounds of the season is spring rain. If your hearing is at its best, you can actually notice how rain sounds change as it approaches.

In the distance, rain may begin as a soft, almost whisper-like sound. As it gets closer, it builds into a steady rhythm—first tapping on rooftops, then falling around you, and finally surrounding you with a full, immersive sound.

This layered experience relies on your ability to hear a wide range of frequencies and subtle changes in sound. If those details seem muted or missing, it may be a sign of hearing changes.

Don’t Miss the Sounds That Make Spring Special

Spring is full of moments that are meant to be heard:

  • Birds chirping early in the morning
  • Wind moving through budding trees
  • Rainfall gradually approaching and passing overhead
  • Children playing outside
  • Conversations during outdoor gatherings

Many of these sounds are soft or high-pitched—exactly where hearing loss often begins.

When the World Sounds Quieter

Hearing loss can happen gradually, and many people don’t notice it right away. Instead, they may simply feel like things sound “different” or less vivid than they used to.

You might notice:

  • Nature sounds seem faint or distant
  • Rain doesn’t sound as full or dynamic
  • Conversations outdoors are harder to follow
  • Background sounds are less noticeable

If this sounds familiar, a hearing evaluation can provide answers.

Personalized Hearing Care in Paducah

At Purchase Ear Technology, we offer comprehensive hearing tests and personalized solutions designed around your lifestyle. Whether you need a baseline evaluation or are exploring hearing aid options, our team is here to guide you every step of the way.

With today’s advanced hearing technology, many patients are able to reconnect with the natural sounds they’ve been missing—including the subtle beauty of spring.

Schedule Your Appointment Today

Don’t let the sounds of spring pass you by. If you’ve noticed changes in your hearing, now is the perfect time to take action.

Purchase Ear Technology
2008 Broadway St
Paducah, KY 42001

Call (270) 558-3996 to schedule your appointment

At Purchase Ear Technology, you are more than a patient. You are FAMILY!

Hear the Joy of Easter Weekend

Easter weekend is a special time in Paducah—filled with family gatherings, church services, laughter, and the joyful sounds of the season. From children hunting Easter eggs to meaningful conversations around the table, these moments are meant to be heard and enjoyed.

At Purchase Ear Technology, Audiologist Tim Harmon and his team are dedicated to helping you stay connected to every sound that makes this season so meaningful.

Don’t Miss the Sounds That Matter Most

Easter weekend is full of moments you don’t want to miss:

  • Conversations with family and friends
  • Laughter from children during egg hunts
  • Music and messages during church services
  • The simple joy of being together

If hearing loss is making it harder to follow conversations or enjoy these experiences, you’re not alone—and help is available.

A Great Time to Check Your Hearing

Holidays often highlight hearing challenges, especially in group settings where multiple conversations are happening at once. If you find yourself asking others to repeat themselves or struggling to keep up, it may be time for a hearing evaluation.

Purchase Ear Technology offers comprehensive hearing tests to help identify any changes in your hearing and provide solutions tailored to your needs.

Modern Solutions for Better Hearing

Today’s hearing aids are designed to help you hear clearly in real-world situations—whether you’re sitting down for Easter dinner or attending a crowded gathering. With advanced technology and personalized fittings, you can experience clearer sound and greater confidence in every conversation.

Ongoing Care You Can Trust

Tim Harmon and his staff provide more than just hearing tests—they offer ongoing support, adjustments, and guidance to ensure your hearing solutions continue to work for you long after your appointment.

Schedule Your Appointment After Easter

If you’ve noticed changes in your hearing, now is a great time to take the next step.

Purchase Ear Technology
2008 Broadway St
Paducah, KY 42001

Call (270) 558-3996 to schedule your appointment

This Easter, make sure you don’t miss a single moment.

At Purchase Ear Technology, you are more than a patient. You are FAMILY!

Paducah Hearing Aids

Take the First Step Toward Better Hearing

Hearing well is essential to enjoying everyday life—from conversations with family to the simple sounds that make each day meaningful. At Purchase Ear Technology, patients receive expert, personalized care designed to improve hearing and overall quality of life.

Led by experienced audiologist Tim Harmon, the team is dedicated to helping individuals throughout Paducah and Western Kentucky find the right solutions for their hearing needs.

Personalized Hearing Care That Makes a Difference

Hearing loss can happen gradually, often making it difficult to notice at first. That’s why professional evaluations are so important. At Purchase Ear Technology, every patient receives a thorough assessment and a customized care plan based on their specific hearing needs and lifestyle.

Services include:

  • Comprehensive hearing tests and evaluations
  • Hearing aid fittings and adjustments
  • Maintenance and support for hearing devices
  • Guidance on the latest hearing technology

The goal is to ensure every patient hears as clearly and comfortably as possible.

Advanced Technology for Better Everyday Hearing

Modern hearing aids are designed to fit seamlessly into your life. With improved sound clarity, comfort, and discreet designs, today’s devices can significantly enhance communication in a variety of environments—from quiet conversations to busy social settings.

The team at Purchase Ear Technology works closely with each patient to select, fit, and fine-tune the right technology for their needs.

Ongoing Support You Can Count On

Hearing care doesn’t stop after your initial appointment. Continued support, adjustments, and routine maintenance are key to long-term success. Purchase Ear Technology is committed to providing ongoing care to help patients get the most out of their hearing solutions.

Schedule Your Appointment Today

If you’ve noticed changes in your hearing—or if it’s time for a routine evaluation—now is the perfect time to take action.

Purchase Ear Technology
2008 Broadway St
Paducah, KY 42001

Call (270) 558-3996 to schedule your appointment

At Purchase Ear Technology, you are more than a patient. You are FAMILY!